debsfromgrimsby
Level 1 (12 points)
Apple Music

Q: How can I retreive my old itunes account, my laptop broke and i lost my ipod. I now have a tablet and a new ipod  and cant find my songs

How do I retrieve my old music on iTunes. My old iPod was lost and my laptop broke. I now have a new iPod and kindle, how do I access my old iTunes list? I have changed my log in details and password but can't find my list. Thanks!

iPod shuffle

Posted on Aug 25, 2016 3:24 AM

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debsfromgrimsby

Q: How can I retreive my old itunes account, my laptop broke and i lost my ipod. I now have a tablet and a new ipod  and cant fi ... more

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  • by Ulexes138,

    Ulexes138 Ulexes138 Aug 25, 2016 4:32 PM in response to debsfromgrimsby
    Community Specialists
    Aug 25, 2016 4:32 PM in response to debsfromgrimsby

    Hello debsfromgrimsby,

    Thanks for reaching out to the Apple Support Community. I know how important music can be to your daily routine. I'd be lost without my playlists. I'd like to help you get your music back and have some articles and tips that should help.

    If your iPod is an iPod touch model, you can redownload all of your purchased music through the iTunes Store using the instructions here: Download your past purchases

    If your iPod is a non-iOS model, you will need to redownload your purchases from a Windows or Macintosh computer and sync them back to your device. The above article contains instructions on downloading using iTunes as well. Non-Apple devices like the Kindle are not able to access iTunes.

    As a side note, if any of your music was ripped from CDs or imported from another source like a flash drive or SD card, you will have to manually import those song into iTunes to add them to your iPod.

    If you have any questions or any other concerns, please reach out again. The whole community is here to help.
    -Best Regards.