IPHONE 6

hello can you help me ? i have buy it my iphone 6 64gb from 17/01/2015 my phone *******

and now have problem the touch screen is stock some times and i give to see it and they ask me to change the screen .. and i need to pay 140 euro .. the phone never drop down the problem about the screen is from apple i did it make it 😟(((( can u help me ?


<Personal Information Edited by Host>

iPhone 6, iOS 9.3.4, null

Posted on Aug 25, 2016 1:54 PM

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1 reply

Aug 26, 2016 2:12 PM in response to Agoustin

Hello Agoustin,

Thank you for using Apple Support Communities.

I understand from your post that your iPhone 6 touch screen gets stuck sometimes. I know how important it is for your touch screen to work properly for you. I recommend first trying to resolve the issue using the steps from the following article:

If your iPhone, iPad, or iPod touch won‘t turn on

If your screen is black or frozen

First, try to force your device to restart.

  • Forcing your device to restart won't erase the content currently on your device.
  • You can force your device to restart even if your screen is black or your buttons aren't responding.

Press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds until you see the Apple logo.

Best Regards

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IPHONE 6

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