aa151000

Q: Itunes won't play films and I only have 48 hours to watch them!

I rented two films on iTunes today and when I hit play all I get is a black screen. No error message, no buffering, nothing. This is the screen I get http://imgur.com/a/LK1Rz

 

I only have 48 hours to watch it before rental runs out! I also tried the other film and it doesn't work either, so I need to watch both within 48 hours!

 

The only other video I have on iTunes is an episode of Game of Thrones that I got from the store and it works perfectly.

I am on an HP Envy laptop running Windows 10

 

Please help if you can

Posted on Aug 25, 2016 3:34 PM