I rented two films on iTunes today and when I hit play all I get is a black screen. No error message, no buffering, nothing. This is the screen I get http://imgur.com/a/LK1Rz
I only have 48 hours to watch it before rental runs out! I also tried the other film and it doesn't work either, so I need to watch both within 48 hours!
The only other video I have on iTunes is an episode of Game of Thrones that I got from the store and it works perfectly.
I am on an HP Envy laptop running Windows 10
Please help if you can