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RFFelipes

Q: I cannot download iCloud backup as new phone has an inferior I O S at 9.3.5 help

I Cannot download iphone back -up on my last iphone as I O S is not up to date on new I phone. Shall I start as NEW UPDATE AND THEN recoup la back up ????

iPhone 6s, Other OS

Posted on Aug 25, 2016 3:03 PM

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Q: I cannot download iCloud backup as new phone has an inferior I O S at 9.3.5 help

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  • by RFFelipes,

    RFFelipes RFFelipes Aug 25, 2016 3:05 PM in response to RFFelipes
    Level 1 (8 points)
    iCloud
    Aug 25, 2016 3:05 PM in response to RFFelipes

    Sorry correction my new iphone6s has an IOS inferior to my old iPhone 6 ????!!!!!! Hence cannot down load my last BU

  • by Rysz,Helpful

    Rysz Rysz Aug 25, 2016 3:11 PM in response to RFFelipes
    Level 6 (19,773 points)
    iTunes
    Aug 25, 2016 3:11 PM in response to RFFelipes

    Set up the new iPhone as New, update iOS version, only then Restore from backup.

  • by RFFelipes,

    RFFelipes RFFelipes Aug 25, 2016 3:11 PM in response to Rysz
    Level 1 (8 points)
    iCloud
    Aug 25, 2016 3:11 PM in response to Rysz

    Thanks Rysz thought so just nervy as I have a lot of data. Sure it will work ??

  • by Rysz,

    Rysz Rysz Aug 25, 2016 3:30 PM in response to RFFelipes
    Level 6 (19,773 points)
    iTunes
    Aug 25, 2016 3:30 PM in response to RFFelipes

    Restore will copy all the data that's included in the backup. That is NOT everything that's on your old phone. Apps will need to be re-downloaded from the App Store, Photos and Music will need to be re-synced from your computer, but your settings, passwords and app and Health data is included in the backup to iCloud. iTunes backups (which I recommend) include sensitive data only if you chose to Encrypt the backup. To make sure this backup is not overwritten by a backup of the new phone: iTunes > Preferences > Devices > select the most recent iphone backup, right-click on it, then select yo lock/archive it.

     

    Bottom line... Make a fresh backup of the old phone and import all your photos, videos and music to your computer. After Restore is finished, leave the new phone connected to iTunes and/or Internet, so it has the time to download and sync all the files that are not in the backup.

     

    It all sounds more frightening and complicated than it really is. Millions of users do this all the time.

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    What's in iCloud and iTunes backups

    https://support.apple.com/en-us/HT204136I