GPS Update

Question

Level 1

13 points

GPS Update

Trying to update my Tom Tom GPS unit. I get through the install process until it asks for my Apple Password(?). I have reset my password 3 times to no avail. Please help!

MacBook Pro with Retina display

Posted on Aug 25, 2016 3:32 PM

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Answer 1

Rysz

Level 8

44,461 points

Aug 25, 2016 3:43 PM in response to billyg27

It's likel an Apple ID password, not an Apple password.

If you forgot your Apple ID password - Apple Support

https://support.apple.com/en-us/HT201487

What to do after you change your Apple ID email address or password - Apple Support

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Answer 2

billyg27 Author

Level 1

13 points

Aug 25, 2016 4:38 PM in response to Rysz

Hi Rysz,

Here a couple screen shots of what I am talking about. I have done what you suggested a few times. In fact my Touch asked for the password. I did what I changed it too. It worked with the Touch. Thank you in advance for any further suggestions.

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