HT201382: iTunes Store charges on credit and debit card statements

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zx10r203

Q: Netflix subscription multiple charges in one month?

so I have Netflix subscription for 2 screens. if its $9.99 per month, why is it charging me $9.99 two times per month?

Posted on Aug 25, 2016 11:43 PM

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Q: Netflix subscription multiple charges in one month?

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 26, 2016 12:19 AM in response to zx10r203
    Level 10 (132,903 points)
    iTunes
    Aug 26, 2016 12:19 AM in response to zx10r203

    Are both debits on the same date ? You've checked your account's purchase history and subscription section, does the app only appear once ? If it only shows once on that account then do you have other iTunes accounts, or are you an organiser in family sharing and a family member is also subscribing ? If it shows twice on your account can you turn one of them off ?

     

    To contact iTunes Support about it either use http://reportaproblem.apple.com or the 'contact us' link at the bottom right of every page on here