my iPad recently got updated and its asking me for the first ID i used..i know the recovery account but what to do to know the ID

my iPad recently got updated and its asking me for the first ID i used..i know the recovery account but what to do to know the ID

iPad Air

Posted on Aug 26, 2016 4:00 AM

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1 reply

Aug 26, 2016 4:08 AM in response to Poonamyudish3

Are you still logged into the account anywhere so that you can look it up ? Or do you have any of the account's downloads in your computer's iTunes library so that you can do 'get-info' on them and see the id ? If not have you tried : If you forgot your Apple ID - Apple Support ?


If you still can't remember or find your id, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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my iPad recently got updated and its asking me for the first ID i used..i know the recovery account but what to do to know the ID

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