iamitani

Q: I cannot delete/clear my previous playlist

Hi guys

 

iPhone 6s

iOS9.3.4

 

I moved PCs a couple of months ago and that pc i formatted and ever since then on my phone i still have greyed out tracks that dont play and i cant delete replace etc

 

I think maybe im being prevented to transfer tracks? But still why cant i clear this?

 

Kind regards

iPhone 6s, iOS 9.3.4, 16GB

Posted on Aug 26, 2016 9:06 AM

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Q: I cannot delete/clear my previous playlist

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  • by turingtest2,Apple recommended

    turingtest2 turingtest2 Aug 27, 2016 4:59 PM in response to iamitani
    Level 10 (85,813 points)
    iPod
    Aug 27, 2016 4:59 PM in response to iamitani

    The following steps should resolve the problem. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

     

    1. Backup device.
    2. Restore as a new device.
    3. Restore the backup you made earlier.

     

    Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health data where appropriate.

     

    tt2