trahag
Level 1 (4 points)
Mac OS X

Q: PDF with completely blank pages

15 inch Mac Book Pro Retina Display. (Late 2013). When I open a certain pdf all of it's pages are blank when it previously wasn't. I tried opening the document from my flash drive where it was also saved and the pages were also blank. I tried re downloading the document and still the pages were blank. However, when I opened the document on a windows computer it opened just fine. Please help.

MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10.5)

Posted on Aug 26, 2016 9:52 AM

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trahag

Q: PDF with completely blank pages

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  • by Eric Root,

    Eric Root Eric Root Aug 27, 2016 9:37 AM in response to trahag
    Level 9 (69,640 points)
    iTunes
    Aug 27, 2016 9:37 AM in response to trahag

    Do a backup.

     

    Quit Preview.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all. Restart and test.

    Containers/com.apple.Preview

     

    Containers/com.apple.quicklook.ui.helper

     

    Preferences/com.apple.Preview.LSSharedFileList.plist

             

    Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

     

    Saved Application State/com.apple.Preview.savedState

     

    Credit Linc Davis  for this solution.

     

    Preview Reset      automatic download - 3rd party solution