og.josie
Level 1
(4 points)
Mac App Store
Q: Facetime wont work
I need some help! My FaceTime on my MacBook Air wont work. Every time I call someone it says call failed, or when they call me I answer and it says connecting for about 3 seconds then says call failed. Can you help me?
MacBook Air, iOS 9.3.5
by Carolyn Samit,Apple recommended
Carolyn Samit
Level 10
(119,384 points)
Apple Watch
Make sure your Mac OS X software is up to date.
Open System Preferences > App Store then click: Check Now
OR, open the App Store then select Updates from the menu.
Beyond that, help here > > FaceTime for Mac: Troubleshooting FaceTime - Apple Support
