rexortega
Level 1 (4 points)
iPhone

Q: my iphone 5 rear camera is not working? how can i resolve this issue?

My iphone 5 rear camera is not working although the front is ok. How can i resolve this issue?

iPhone SE, iOS 9.3.4

Posted on Aug 27, 2016 2:37 AM

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rexortega

Q: my iphone 5 rear camera is not working? how can i resolve this issue?

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  • by gdgmacguy,

    gdgmacguy gdgmacguy Aug 27, 2016 7:57 AM in response to rexortega
    Level 7 (20,639 points)
    Aug 27, 2016 7:57 AM in response to rexortega

    If the basic troubleshooting steps recommended by Apple (restart, reset, restore from backup, restore as new device) do not work, then you likely have a hardware issue.  You'll need to bring the phone to Apple for evaluation and probable replacement.

     

    Best,

    GDG