christrinder
Level 1 (4 points)
iPhone

Q: Shuffle Works (for now) but won't charge

There are a lot of questions relating to dead iPod Shuffles that won't charge, but mine isn't dead, it is working fine (for now), but I can't charge it. I plug it in, tried numerous USB ports, but the yellow charging light never comes on.a

iPod shuffle, iOS 9.3.1

Posted on Aug 27, 2016 7:19 AM

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christrinder

Q: Shuffle Works (for now) but won't charge

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Aug 27, 2016 7:47 AM in response to christrinder
    Level 8 (38,071 points)
    Mac OS X
    Aug 27, 2016 7:47 AM in response to christrinder

    If it's currently working, recognized by iTunes, and playing songs, does that same LED light come ON when you move the power switch from OFF to ON (with iPod disconnected)?  It should come ON (briefly) to show you the current battery charge level.

     

    Which iPod shuffle do you have?  There are four types, as shown in this document

     

    Identify your iPod model - Apple Support

  • by christrinder,

    christrinder christrinder Aug 29, 2016 4:13 AM in response to Kenichi Watanabe
    Level 1 (4 points)
    iPhone
    Aug 29, 2016 4:13 AM in response to Kenichi Watanabe

    It's the iPod shuffle 4th generation - probably the one introduced Late 2012. It doesn't register with iTunes either. It's as though the jack-to-USB cable isn't connecting to the pins properly. It works OK with headphones, but just can't synch or charge it. Yes, if not connected to anything, when you slide the power switch on, the green light comes on for a second or two.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Aug 29, 2016 9:36 AM in response to christrinder
    Level 8 (38,071 points)
    Mac OS X
    Aug 29, 2016 9:36 AM in response to christrinder

    If it's not charging, the battery will soon go dead.  Surprising that the light still comes ON as green (which means it has a strong charge), when you turn ON the shuffle.

     

    It's possible the USB docking cable is faulty.  Make sure the plug on docking cable is fully inserted into the shuffle's headphones jack.  It should click into place.

     

    Are you using the very short USB docking cable that came with your shuffle?  Some third-party replacement cables look similar, but are made for the older 2nd gen shuffle and do not work with 4th gen shuffle.

     

    If you have a USB power adapter (plugs into a power outlet) from an iPhone or other device, connect the docking cable to it and connect your shuffle there.  Does it charge when connected to a USB power adapter?