zel from si
Level 1 (12 points)
iPad

Q: ipad air

When I delete an email on my desktop, it deletes on my iphone, but not on my ipad air. Can this be corrected?

iPad Air, iOS 9.3.5

Posted on Aug 27, 2016 7:28 AM

Close
zel from si

Q: ipad air

  • All replies
  • Helpful answers

  • by elcpu,Helpful

    elcpu elcpu Aug 27, 2016 12:08 PM in response to zel from si
    Level 6 (15,584 points)
    Photos for Mac
    Aug 27, 2016 12:08 PM in response to zel from si

    Are you using an IMAP mail account? I suspect so and if correct try the following:

    Resetting your Mail Account:  First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane until it disappears from the screen. Then go to Settings > Mail, Contacts, Calendars > locate your email provider, click on the account and swipe to Delete. Then restart the device. Then go back to Settings > Mail… and add the account again.