peppitos
Level 1 (4 points)
Wireless

Q: Airport Express disappeared from Airplay

I have a 2nd generation Airport Express running version 7.6.7.

 

I am using it in order to play music from my ipad/iphone/macbook to my stereo (connection through the airport's jack port).

Airport Express is connected to my router through ethernet. Therefor its setup is the following:

 

  • Internet connection with Static ip.
  • Wireless OFF
  • Network in Bridge Mode
  • Airplay enabled

 

 

Normally in the past since it was in the same network as my ipad I could directly hear my music playing from my iPad through my stereo by selecting Airport Express from iPad Airplay. Now I may no longer do that. Airport Utility shows Airport Express only when I am directly connected on it through the second port.


(The strange thing is that I also have an Apple TV with similar settings installed and I may see it normally from any device...)

 

Any suggestions please?

Thank you in advance for your time.

Nas

Posted on Aug 27, 2016 7:23 AM

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peppitos

Q: Airport Express disappeared from Airplay

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  • Helpful answers

  • by Tesserax,

    Tesserax Tesserax Aug 27, 2016 8:39 AM in response to peppitos
    Level 9 (54,040 points)
    Wireless
    Aug 27, 2016 8:39 AM in response to peppitos

    What exact model is your iPad? Did you happen to update it to iOS 9.3.5 recently?

  • by peppitos,

    peppitos peppitos Aug 28, 2016 8:48 AM in response to Tesserax
    Level 1 (4 points)
    Wireless
    Aug 28, 2016 8:48 AM in response to Tesserax

    I have an iPad Pro 9.7 running ios 9.3.2

  • by Tesserax,

    Tesserax Tesserax Aug 28, 2016 9:03 AM in response to peppitos
    Level 9 (54,040 points)
    Wireless
    Aug 28, 2016 9:03 AM in response to peppitos

    So both the Apple TV and AirPort Express are connected to your "main" router by Ethernet, but only the Apple TV shows up as a AirPlay device on your iPad ... correct?

     

    Were you able to use the Express for AirPlay prior to upgrading its firmware to 7.6.7? Have you tried downgrading the firmware yet?

  • by peppitos,

    peppitos peppitos Aug 28, 2016 12:27 PM in response to Tesserax
    Level 1 (4 points)
    Wireless
    Aug 28, 2016 12:27 PM in response to Tesserax

    Yes, I was able to use Airport Express for Airplay prior to upgrading the firmware to 7.6.7.

    I followed your suggestion and downgraded back to 7.6.4, however the result was exactly the same so I reinstalled 7.6.7 and kept trying too figure out what causes the problem.

     

    • One thing that I noticed was that while I was connected to my wifi network, I was able to ping the address of Airport Express which is strange considering the fact that Airport Utility may not see it through wifi only through ethernet cable.

  • by Tesserax,

    Tesserax Tesserax Aug 28, 2016 12:39 PM in response to peppitos
    Level 9 (54,040 points)
    Wireless
    Aug 28, 2016 12:39 PM in response to peppitos

    The AirPort Utility uses IPv6 & Bonjour to "see" the AirPort base stations. It may be possible that your Express is not configured properly. Specifically, we want to enable IPv6 Link-local only mode on the Express.

     

    Here's how:

    From the iPad:

    • Tap on the AirPort Utility.
    • Tap on the Express, and then, select tap Edit
    • Tap Advanced > IPv6
    • Configure IPv6: Link-local only
    • Tap Done.

  • by peppitos,

    peppitos peppitos Aug 28, 2016 1:03 PM in response to Tesserax
    Level 1 (4 points)
    Wireless
    Aug 28, 2016 1:03 PM in response to Tesserax

    I couldn't connect through my iPad as iPad's Airport Utility may not see Airport Express.

    So I connected from a mac with ethernet instead.

    IPv6 menu was located under the Internet tab-->Internet Options. I configured IPv6 to Link-Local only but the result was the same as before. I am attaching a picture from the Airport settings:

     

    airport_utility.jpg

  • by Tesserax,

    Tesserax Tesserax Aug 29, 2016 7:47 AM in response to peppitos
    Level 9 (54,040 points)
    Wireless
    Aug 29, 2016 7:47 AM in response to peppitos

    Sorry, but at this point, I am not sure what the issue may be. The only thing I can still suggest is to perform a "factory default" reset on the Express to see if that helps.