wagmorebarkless1
Level 1 (4 points)
iBooks

Q: son can't download Algebra book after 5 hours of troubleshooting

Bought ibook for son's algebra HS class. It won't download, but other books have. Spent 5 hours troubleshooting. Can't get a hold of anyone from iTunes for refund (so we can repurchase) as per the recommendation of apple support. Any suggestions? Son really needs this book.

iPad Air, iOS 9.3.5

Posted on Aug 27, 2016 7:45 AM

Close
wagmorebarkless1

Q: son can't download Algebra book after 5 hours of troubleshooting

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Aug 27, 2016 8:58 AM in response to wagmorebarkless1
    Level 10 (132,157 points)
    iTunes
    Aug 27, 2016 8:58 AM in response to wagmorebarkless1

    What have you tried so far ? e.g.

    - if downloading it directly on the iPad have you tried downloading it on the computer that it's synced to and tried syncing it over to the iPad ?

    - or tried disconnecting/reconnecting to your network ?

    - closed the iBooks app via the iPad's taskbar and seeing if it downloads when you re-open the app ?

    - done a soft-reset/reboot of the iPad?