Q: iMessage help

Hi,

I've moved to Sweden and got a Swedish sim card, my iMessage is not working on my new sim, and only on my old one, how do I change it to my new sim, while also allowing it to still come up on my computer

thanks

Posted on Aug 27, 2016 8:40 AM

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Q: iMessage help

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by JayB.,

JayB. Aug 28, 2016 11:31 AM in response to dearpetra
Community Specialists

Aug 28, 2016 11:31 AM in response to dearpetra

Hi dearpetra,

If you're having issues with your iMessage not working with your new SIM card, try deactivating iMessage on your old device. Please use the steps in this link: Deregister iMessage on your iPhone or online

Once you deregister iMessage on your old SIM, try signing into iMessage with your new SIM inserted. If you are still having issues with iMessage after its deactivation from the old SIM, try the tips in this link: If you get an error when trying to activate iMessage or FaceTime

These links should have your iMessage app working flawlessly in no time. Thanks for using Apple Support Communities to post your question.

Cheers.
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