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pjsandiego

Q: my iphone6 touchscreen will not work after upgrade of the operating system.

I upgrading the operating system and the touchscreen stopped working.

 

I rebooted as suggested, still did not work.

 

I tryed to sync to my computer and restore but it won't let me do so unless I turn off icloud finder on my iphone, which I can not access.

 

I turned off icloud finder for my phone on my computer account.

 

my phone is plugged into my computer.

 

 

I am leaving the country and waiting until Tuesday for a genius apppt is not a viable option for me.

 

This is not a hardware problem, it started when I upgraded my software as I was instructed to do so by my IT team at work.

 

Thank you

iPhone 6 Plus, iOS 9.3.5

Posted on Aug 27, 2016 8:43 AM