Cannot open PDF iPhone 6s

I cannot open PDFs on my iPhone 6s using Mail. Works fine on my iPhone6. I am using a MSN email account. Have tried deleting the account and setting it back up without any change.

iPhone 6s, iOS 9.3.5

Posted on Aug 27, 2016 9:58 AM

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1 reply

Sep 27, 2016 2:38 PM in response to pilot400

You'll find that A LOT of people have this problem. A quick google search will reveal that many of us are pulling out our hair wondering why this hasn't been solved.


The solutions proposed in ALL chains of responses do not work for me. (eg. hard reset, delete mail account and reinstall, turn off iCloud email, etc). This is maddening. Opening PDFs is a basic necessity for the business user. This is an unacceptable defect. I'm thinking about throwing this phone (6s+) away and getting an android.


This problem persists on my iPhone; not on my iPad or my mac. Why?!?!?!😠😠😕😠😕

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Cannot open PDF iPhone 6s

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