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Aug 28, 2016 12:42 PM in response to DonandSuzanby irina_w,Hi DonandSuzan,
I understand that your touch ID seems to be deleting your fingerprint after sometime. If you are having this type of trouble, please have a look at this link and scroll down to 'Get help with Touch ID' Use Touch ID on iPhone and iPad
This should have your Touch ID working as expected. Thanks for using Apple Support Communities to post your question. Have a great day.
