My trackpad has lost its firmness. I have a Mac. I cannot figure out how to make it firmer. When I search on this issue I see options for settings that my software does not offer -- I have no option for adjusting firmness. What is going on? Thanks.

Question

Level 1

14 points

My trackpad has lost its firmness. I have a Mac. I cannot figure out how to make it firmer. When I search on this issue I see options for settings that my software does not offer -- I have no option for adjusting firmness. What is going on? Thanks.

I am not a Mac expert...at all. My Mac trackpad has suddenly lost its firmness. I cannot find the controls to adjust it. When I search for a solution online I see options that I cannot see when I try on my own Mac. I am utterly at a loss..any ideas? Thanks

Posted on Aug 27, 2016 11:33 AM

Reply

Answer 1

lllaass

Level 10

210,519 points

Aug 27, 2016 12:27 PM in response to Peter Freire

What model Mac? What model Trackpad?

This is the Mac Pro desktop forum.

Reply

Answer 2

Peter Freire Author

Level 1

14 points

Aug 27, 2016 12:39 PM in response to lllaass

Hmmm...I have no idea...it is just a Mac to me! And no idea on the Trackpad. Yes I am a novice... How can I see what kind of a Mac it is and my Trackpad?

Reply

Answer 3

Peter Freire Author

Level 1

14 points

Aug 27, 2016 12:40 PM in response to lllaass

By the way, thank you for replying!

Reply

Answer 4

lllaass

Level 10

210,519 points

Aug 27, 2016 12:47 PM in response to Peter Freire

Is it a MacBook Pro?

https://support.apple.com/en-us/HT201300

MacBook Air?

https://support.apple.com/en-us/HT201862

MacBook?

https://support.apple.com/en-us/HT201608

Those have built-in trackpads

Reply

Answer 5

Aug 27, 2016 12:50 PM in response to Peter Freire

If you have an Apple Store available, your appointment for an evaluation is free, in warranty or out.

Physical problems and Power problems are what they are best at resolving quickly and easily.

Reply

Answer 6

Peter Freire Author

Level 1

14 points

Aug 27, 2016 12:51 PM in response to lllaass

It is a MacBook Pro, but a laptop not a desktop. Thank you...

So my trackpad no longer "clicks" (the computer is only about 18-months old). When I search online I see instruction which do not math my software. In other words when I click on "trackpad" I do not see what the instructions say I should see! And I have downloaded all the latest software. I cannot find any way to adjust the sensitivity of my trackpad...

Peter

Reply

Answer 7

Peter Freire Author

Level 1

14 points

Aug 27, 2016 1:00 PM in response to Grant Bennet-Alder

Yes I can do that but it is a pain...I am a long way from an Apple store. But there are supposed to be some adjustment tools in the software. Again when I search I can see the steps but when I follow them I do not see them. It is like I have old software or something but I do not.

Reply

Answer 8

Peter Freire Author

Level 1

14 points

Aug 27, 2016 1:01 PM in response to lllaass

Yes correct, my built in trackpad no longer clicks well...

Reply

Answer 9

Aug 27, 2016 1:50 PM in response to Peter Freire

Yes I can do that but it is a pain..

If going to the Apple Store is too much of a pain, you can request a mailer and mail it to them.

The physical feel of the trackpad is unlikely to change from anything you do in software. It is also possible the underlying problem is a swollen battery, so you should definitely get your Mac inspected soon. If the battery swells so much that it ruptures, it could catch fire.

Reply

Answer 10

lllaass

Level 10

210,519 points

Aug 27, 2016 2:55 PM in response to Peter Freire

What specific model MacBook Pro?

How to identify MacBook Pro models - Apple Support

Reply