Apple ID Best Practices

I help family members and some others with their Apple products. Probably the number one problem revolves around Apple IDs. I have seen users do the following:


1) Share IDs among family members but then wonder why contacts/messages/calendar entries etc. are all shared.


2) Have several Apple IDs associated willy-nilly with seemingly random devices. Some Apple IDs are not used for anything.


3) Forget passwords. Always they forget passwords.


4) This is the one I really don't understand. They use an email from a different system (gmail.com, hotmail.com, etc) as their Apple ID. Invariably they will use a different password for their Apple ID than the one they have used for the other email, so they are constantly confused about which account to log into.


I have looked around for an article about Best Practices for creating and using Apple IDs, but cannot find such a post. So I thought I would throw some suggestions out. If anyone knows of a list or wants to suggest changes/additions please feel free. These are best practices for normal circumstances, i.e. not cooperate accounts etc.


1. Each person has exactly 1 Apple ID.

2. Do not share Apple IDs - share content.

3. Do not use an email address from another account as your Apple ID.

4. When creating a new Apple ID be sure to complete the secondary information at https://appleid.apple.com/account/manage. It is EXTREMELY important complete the security questions and your rescue email.

5. The last step is to gather the information that you have entered in a document and save it on your computer AND print it out and store it in a safe place.


Suggestions?

MacBook Pro (15-inch Mid 2012), OS X Mavericks (10.9.1)

Posted on Aug 27, 2016 12:58 PM

Reply
11 replies

Aug 27, 2016 4:51 PM in response to Bryan Schmiedeler

Maybe to make #3 crystal clear... did you mean to avoid re-using an email address that serves as another account ID somewhere, or to avoid using a non Apple domain address?


For flexibility, one shouldn't use an Apple domain address, as once you have you can't change the email associated with your Apple ID.


Juggling the same Gmail address for both Apple and Google purposes can be confusing for some when it comes to password management.

Aug 27, 2016 6:30 PM in response to Bryan Schmiedeler

(1) Agreed. It is a really bad idea to ever share personal login accounts of any type. In particular, it's hard to change the attitudes of older folks that have always shared email accounts and often even share the same Mac login. Younger folks tend to get it.


(2) Agreed. This problem is a communication problem that Apple needs to address. Users seem not to understand that the accounts that they use for the App store, iTunes store, iMessage, iCloud, FaceTime, etc., are all just AppleIDs, and that these services can be logged into by one, or different AppleIDs, even on a single iOS device or Mac. It's very confusing to users and is the reason why they seem to create more than one AppleID over the years.


(3) Agreed. Unless users are technically savvy enough to use a password manager, then not only is forgetting passwords a problem, it's exactly why I have a real aversion to recommending that many users enable 2FA on their various web accounts. If a user can't manage a simple password, or learn to use a password manager, then they simply cannot and should not attempt to use 2FA either. Honestly, for users that frequently lock themselves out of accounts, 2FA is unfortunately more of a risk than a benefit.


(4) Agreed. Although many folks don't think this is a problem, I agree with you completely. I would love to see Apple and every other web service stop with the insane practice of using an email address as a username. I know that that's how it's done on every major site on the web but lets be honest, it's a really horrible design choice. First and foremost, when a service uses an email address as a username it confuses the crap out of the majority of non technically savvy users. Think about the fact that it's very common for someone's AppleID username to be a Gmail email address, their Office 365 login might be an iCloud email address, and their Facebook login might be an outlook.com email address. That's insane! Anyone that has ever provided technical support to a technically challenged user knows the maddening discussion that ensues before you can even begin to help them.

Aug 28, 2016 6:35 AM in response to FishingAddict

2. Can't agree with you more. I would like to see a section in Settings/System Preferences that would show the user all of the places where they need to sign in with their Apple ID, like the 2nd responder indicated in his post.


So in OS X


Facetime

Messenger

App Store

iTunes

iCloud Preference Pane


The user would have the option of entering their Apple ID here and then selecting some or all of these places to use their Apple ID. There would have be safeguards, such that if you already have an account in iTunes, the preference pane would notify you of that. If you tried to delete/change the ID in one of these five places (and they were all managed from this preference pane) the app would warn you, and if you proceeded it would change the setting in this preference pane.


Some may say that is confusing. If it is it is only *surfacing* the confusion of the current set up and trying to educate users and also to give them a way to have "one ID to rule them all", so to speak.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID Best Practices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.