iPod
Q: screen will not unlock
The screen of my ipod touch will not unlock. I have tried to force restart it and it does nothing. It does change the date every time though. I can't connect to the computer because it is locked and I need to use the passcode to unlock it, but I can't enter the passcode because it will not slide unlock.
Posted on Aug 27, 2016 4:46 PM
by stevejobsfan0123,Apple recommended
iPhone
Try to restore it using iTunes on the computer. You can bypass the prompt to enter the passcode by restoring in Recovery Mode: http://support.apple.com/kb/HT1808.
Posted on Aug 27, 2016 4:50 PM