HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation LockQ: apple ipad locked and says that i am not the original ownwer and i need to contact them to sign in. I am able to sign in online to ... apple ipad locked and says that i am not the original ownwer and i need to contact them to sign in. I am able to sign in online to apple account!!! Grrrr!!! So frustrated! more
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Helpful answers
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Aug 27, 2016 9:15 PM in response to PurpleKimMarieby gail from maine,The message you are getting on your iPad is the Activation Lock message. Did you purchase the iPad 2nd hand? Is this the first time that your iPad has locked like this?
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Aug 28, 2016 11:51 AM in response to PurpleKimMarieby Eric Root,If this is a used device, you will need to contact the seller to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device. If you can’t do that, the device is useless.
If you are the original owner, take the phone, the original purchase receipt, and a photo ID to the nearest Apple Store.