Camera problems

my camera worked yesterday and then today i went to go take a picture and the screen was black but let me pushed the button like it was taking a picture. The same thing happens on my snapchat. How do i fix this problem?

iPhone 6

Posted on Aug 27, 2016 9:21 PM

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2 replies

Aug 27, 2016 10:22 PM in response to brifromlivonia

Try holding down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.


If a restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

https://support.apple.com/en-us/HT201252


If the above steps do not help, you may have to have it tested at an Apple store.

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Camera problems

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