Q: Activation Lock Problem
How to I find out the original apple id and password used to set up my iPad
iPad 2
Posted on Aug 28, 2016 8:29 AM
The Activation Lock screen will show a partial ID - this is what the lock was set with. Is it an older ID of yours? If so go to http://appleid.apple.com and click 'Find your Apple ID' to start the process of trying to identify it. If this still doesn't work, and provided that you bought it new in the first place, take it to a physical Apple Store (not an Apple-authorised retailer or service centre) together with the original purchase documents (make an appointment).
Or did you buy the iPad second-hand? Alternatively was it set up in the shop for you (this happens from time to time and it's a really bad idea for obvious reasons). In either of these cases if you can't contact the person who set it up you are stuck.
Posted on Aug 28, 2016 8:46 AM