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Q: Video clips will no longer play - Unsupported video format

Please help. I recently transferred from a iphone 4S to an iphone 5S. All images and video were transferred in the shop. I have now come to actually play back the video and i get this message. 'unsupported video format ' please can someone help. These are treasured videos that i know i should have backed up but i haven't.

iPhone 5s, iOS 9.3.4

Posted on Aug 28, 2016 9:56 AM

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Q: Video clips will no longer play - Unsupported video format

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