Our iTunes Podcast feed isnt updating

Question

Our iTunes Podcast feed isnt updating

Hey,

It's been roughly 4.5 months since we published our last episode.

We published a new one this morning & it hasn't yet shown up on iTunes.

In the past, new episodes used to show up on iTunes within an hour or so.

I'm wondering if this is an ordinary delay since its been awhile between eps or if there's something more we need to do to let iTunes know we're back?

https://itunes.apple.com/us/podcast/gloves-are-off!-real-talk/id1028792308?mt=2& ign-mpt=uo%3D10

Thx

Posted on Aug 28, 2016 12:15 PM

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Answer 1

Aug 28, 2016 1:18 PM in response to Robert Lawton

Your new episode appears when subscribing in iTunes, so the feed is OK. When you add a new episode to your feed and upload it, it appears immediately for subscribers because their iTunes application reads the feed directly and the Store is not involved.

However because of the huge number of podcasts in the Store (thousands) the Store caches the feed and checks it for updates periodically. For this reason it usually takes 1-2 days for new episodes to appear in the Store: sometimes it can be less, and occasionally the whole process seems to get stuck and it can take several days.

So the delay you are seeing is quite normal; you can expect the new episode to appear in the Store in a day or two.

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