Apple ID v. MacBook Pro update

I have a 4 year old MacBook Pro that needs some updates but the Apple Store says my user id is not correct.

I did change the user id a year or two ago when I changed email providers. What can I do since I do not remember the password for the old user?

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)

Posted on Aug 28, 2016 12:40 PM

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Apple ID v. MacBook Pro update

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