HT204486: Use Photos and iCloud Photo Library on multiple Mac computers

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MD1

Q: why am I getting double photos in the cloud and triangles with ? marks that crash the program when selected?

why am I getting double photos in the cloud and triangles with ? marks that crash the program when selected?

iMac, OS X El Capitan (10.11.6), 2.5 GHz intel core i5 with 12GB mem

Posted on Aug 28, 2016 1:33 PM

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Q: why am I getting double photos in the cloud and triangles with ? marks that crash the program when selected?

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  • by zinacef,

    zinacef zinacef Aug 28, 2016 2:41 PM in response to MD1
    Level 4 (3,276 points)
    Applications
    Aug 28, 2016 2:41 PM in response to MD1

    In Photos, a circle with an exclamation point indicates, that the original image file needs downloading from iCloud.

    Are you connected to the internet?  Have you signed into iCloud with your AppleID?

  • by MD1,

    MD1 MD1 Aug 28, 2016 7:21 PM in response to MD1
    Level 1 (12 points)
    Mac App Store
    Aug 28, 2016 7:21 PM in response to MD1

    Try and read the question again. I am not having trouble with Photos app on my  imac, MBP or iPod touch. I have  the problem when I log into iCloud and click on Photos app the double photos and ? marks in TRIANGLES  appear and I can not get rid of them because when I click on them the app crashes.