HT201475: Upgrade to OS X El Capitan

Learn about Upgrade to OS X El Capitan
Bobbio50

Q: Upgrade problems

I recently upgraded my iMac early 2009 2.66 ghz intel core 2 duo with 4 gb memory from Yosemite to El Capitan. Have had many problems with it acting weirdly, but mainly opening apps takes forever. I have run disk first aid and it says it was corrupted and fixed the hard disk but the problems still continued and when I ran disk first aid several times again it said the same thing but never actually fixed it. Should I go back to my backups and reinstall Yosemite or is there any other solution that someone could recommend?

Thanks,

Bob

iMac, OS X El Capitan (10.11.6), null

Posted on Aug 28, 2016 2:15 PM

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Q: Upgrade problems

  • All replies
  • Helpful answers

  • by Barney-15E,

    Barney-15E Barney-15E Aug 28, 2016 2:28 PM in response to Bobbio50
    Level 8 (49,645 points)
    Mac OS X
    Aug 28, 2016 2:28 PM in response to Bobbio50

    That sounds like your hard drive is failing. You can try to restore Yosemite from your backups, but you may experience the same issues.

     

    4GB of RAM with a spinning hard drive is very much the minimum limit to run El Capitan along with anything else.

     

    You also just may have some incompatible software installed that is causing the problems.

    You can run this program and share the results with us by using the Share button, Clipboard, and paste into a reply here.

    http://etrecheck.com

  • by Kappy,

    Kappy Kappy Aug 28, 2016 2:31 PM in response to Bobbio50
    Level 10 (270,032 points)
    Desktops
    Aug 28, 2016 2:31 PM in response to Bobbio50

    If Disk Utility cannot repair the drive it will usually say so. What were the errors from Disk Utility? If the drive cannot be repaired, then you have two options:

     

    1. Get Disk Warrior for $99.00 that may be able to repair the errors Disk Utility cannot repair.
    2. Backup your files, reformat the drive, and reinstall OS X.

    Install El Capitan from Scratch

     

         Backup if possible before continuing.

     

    1. Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
    2. Select Disk Utility from the Utility Menu and click on Continue button.
    3. When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
    4. Click on the Erase icon in Disk Utility's main window. A panel will drop down.
    5. Set the Format type to Mac OS Extended (Journaled.)
    6. Click on the Apply button, then wait for the Done button to activate and click on it.
    7. Quit Disk Utility and return to the Utility Menu.
    8. Select Reinstall OS X and click on the Continue button.
  • by Bobbio50,

    Bobbio50 Bobbio50 Aug 28, 2016 5:59 PM in response to Barney-15E
    Level 1 (4 points)
    Audio
    Aug 28, 2016 5:59 PM in response to Barney-15E

    EtreCheck version: 3.0.2 (306)

    Report generated 2016-08-28 18:25:07

    Download EtreCheck from https://etrecheck.com

    Runtime 4:14

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

    Description:

    Apps slow

     

    Hardware Information:

        iMac (20-inch, Early 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac9,1

        1 2.66 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information:

        NVIDIA GeForce 9400 - VRAM: 256 MB

            iMac 1680 x 1050

     

    System Software:

        OS X El Capitan 10.11.6 (15G31) - Time since boot: about 3 hours

     

    Disk Information:

        Hitachi HDT721032SLA380 disk0 : (320.07 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 319.21 GB (63.86 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        HL-DT-ST DVDRW  GA11N   ()

     

    USB Information:

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        VIA Labs, Inc.          USB2.0 Hub              1.5 TB

            Seagate BUP Slim SL 1.5 TB

            EFI (disk1s1) <not mounted> : 210 MB

            SEAGATE BACKUP DRIVE (disk1s2) /Volumes/SEAGATE BACKUP DRIVE : 1.50 TB (1.09 TB free)

            Apple, Inc. Keyboard Hub

                Mitsumi Electric Apple Optical USB Mouse

                Apple, Inc Apple Keyboard

            VIA Labs, Inc.          USB2.0 Hub             

                Canon MX450 series

        Apple Inc. Built-in iSight

     

    Configuration files:

        /etc/launchd.conf - File exists but not expected

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Unknown Files:

        ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-ballison50@me.com-SharedServices.Agent.plist

            /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l /Users/robertallison/Library/Logs/CSConfigDotMacCert.log -u ballison50@me.com -t SharedServices -s

        One unknown file found. [Check files]

     

    Kernel Extensions:

            /Library/Extensions

        [not loaded]    jp.co.yamaha.driver.YamahaUSBAudio (1.1.12 - SDK 10.6 - 2016-08-03) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.m-audio.usb.midisupport.driver (M-Audio USB MIDI Support 1.1 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.PS3Controller (1.0.0d1 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.Wireless360Controller (1.0.0d11 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.WirelessGamingReceiver (1.0.0d11 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.Xbox360Controller (1.0.0d11 - 2016-08-03) [Support]

        [not loaded]    com.orderedbytes.driver.ControllerMateFamily (4.6.0 - SDK 10.6 - 2016-08-03) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-08-03) [Support]

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 (26977) - SDK 10.4 - 2016-08-03) [Support]

        [not loaded]    com.smarttech.driver.SupportsInk (1.0.0 - 2016-08-03) [Support]

        [not loaded]    com.smarttech.iokit.SMARTBoard (10.0.248.4 - 2016-08-03) [Support]

        [not loaded]    com.tectona.driver.PL2303 (1.3.0 - 2016-08-03) [Support]

        [not loaded]    org.walisser.driver.DWXBoxHIDDriver (1.3.2 - 2016-08-03) [Support]

     

            /System/Library/Extensions/ControllerMate.kext/Contents/PlugIns

        [loaded]    com.orderedbytes.driver.CMUSBDevices (4.6.0 - SDK 10.6 - 2012-09-04) [Support]

        [not loaded]    com.orderedbytes.driver.CMUSBKeyboard (1.0 - SDK 10.6 - 2012-09-04) [Support]

        [not loaded]    com.orderedbytes.driver.CMUSBPointer (1.0 - SDK 10.6 - 2012-09-04) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2013-02-01) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26977) - SDK 10.4 - 2015-01-30) [Support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26977) - SDK 10.5 - 2015-01-30) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 (26977) - SDK 10.4 - 2015-01-30) [Support]

     

    Startup Items:

        360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon

        M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    157 Apple tasks

        [running]    73 Apple tasks

     

    System Launch Daemons:

        [running]    com.seagate.TBDecorator.plist (2013-10-11) [Support]

        [not loaded]    46 Apple tasks

        [loaded]    158 Apple tasks

        [running]    87 Apple tasks

     

    Launch Agents:

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2013-11-05) [Support]

        [running]    com.orderedbytes.ControllerMateHelper.plist (2012-04-07) [Support]

     

    Launch Daemons:

        [loaded]    PACESupport.plist (2013-02-01) [Support]

        [loaded]    com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]

        [failed]    com.adobe.fpsaud.plist (2016-06-13) [Support]

        [loaded]    com.apple.aelwriter.plist (2013-01-26)

        [loaded]    com.oracle.java.Helper-Tool.plist (2013-11-05) [Support]

        [running]    com.paceap.eden.licensed.plist (2015-02-04) [Support]

        [loaded]    jp.co.canon.MasterInstaller.plist (2016-04-19) [Support]

     

    User Launch Agents:

        [failed]    com.amazon.cloud-player.plist (2013-12-20) [Support]

        [running]    com.amazon.music.plist (2016-08-14) [Support]

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2009-09-10) [Support]

        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist (2013-12-14) [Support]

     

    User Login Items:

        Canon IJ Network Scanner Selector2    Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

        Wondershare Helper Compact    Application  (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

        Photo Stream URL    SMLoginItem  (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

        Photo Stream URL    SMLoginItem  (/Volumes/SEAGATE BACKUP DRIVE/Backups.backupdb/[redacted]/2016-08-09-112311/Macintosh HD/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

     

    Internet Plug-ins:

        Default Browser: 601 - SDK 10.11 (2016-07-08)

        Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

        CouponPrinter-FireFox: Version 1.1.5 (2010-02-01)

        OfficeLiveBrowserPlugin: 12.2.0 (2009-06-29) [Support]

        AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

        FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-21) [Support]

        Silverlight: 4.0.51204.0 (2011-05-17) [Support]

        QuickTime Plugin: 7.7.3 (2016-07-08)

        Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-21) Outdated! Update

        iPhotoPhotocast: 7.0 (2010-04-16)

        AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

        NPRoblox: Unknown (2013-10-15)

        EPPEX Plugin: 10.0 (2016-05-22) [Support]

        JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-05) Check version

     

    User internet Plug-ins:

        WebEx64: 1.0 - SDK 10.10 (2015-12-11) [Support]

        LogitechDeviceDetection: 1.0.0.76 - SDK 10.7 (2012-04-07) [Support]

        BrowserPlus_2.9.8: 2.9.8 (2011-04-08) [Support]

        NPRoblox: 1.0.2.12 - SDK 10.8 (2013-10-07) [Support]

        KickStartPlugIn64: 1.1 - SDK 10.7 (2011-11-09) [Support]

     

    Safari Extensions:

        clea.nr Videos - A Cleaner Internet - http://clea.nr/ (2015-09-30)

        Video Converter - Wondershare - http://www.wondershare.com (2014-03-19)

     

    3rd Party Preference Panes:

        BrowserPlus (2011-04-08) [Support]

        Flash Player (2016-06-13) [Support]

        Flip4Mac WMV (2011-01-13) [Support]

        Java (2016-08-05) [Support]

        Paragon NTFS for Mac ® OS X (2014-03-27) [Support]

        Seagate Dashboard for Mac OSX (2015-06-09) [Support]

        SMART Board (2010-02-10) [Support]

        XBox 360 Controllers (2012-09-03) [Support]

        DWXBoxHIDPrefsPane (2012-09-03) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 319.21 GB Disk used: 255.36 GB

        Destinations:

            SEAGATE BACKUP DRIVE [Local]

            Total size: 1.50 TB

            Total number of backups: 64

            Oldest backup: 8/15/15, 12:05 AM

            Last backup: 8/28/16, 5:45 PM

            Size of backup disk: Excellent

                Backup size 1.50 TB > (Disk size 319.21 GB X 3)

     

            My Book [Local]

            Total size: 319.94 GB

            Total number of backups: 16

            Oldest backup: 1/15/15, 8:00 PM

            Last backup: 6/20/15, 9:40 AM

            Size of backup disk: Too small

                Backup size 319.94 GB < (Disk used 255.36 GB X 3)

     

            Seagate Backup Plus Drive [Local]

            Total size: 0 B

            Total number of backups: 0

            Oldest backup: -

            Last backup: -

            Size of backup disk: Too small

                Backup size 0 B < (Disk used 255.36 GB X 3)

     

    Top Processes by CPU:

             4%    WindowServer

             1%    kernel_task

             1%    fontd

             0%    askpermissiond

     

    Top Processes by Memory:

        655 MB    com.apple.WebKit.WebContent

        526 MB    kernel_task

        111 MB    mds_stores

        106 MB    Finder

        90 MB    mdworker(6)

     

    Virtual Memory Information:

        290 MB    Free RAM

        3.97 GB    Used RAM (1.22 GB Cached)

        8 MB    Swap Used

     

    Diagnostics Information:

        Aug 28, 2016, 03:19:23 PM    Self test - passed

        Aug 25, 2016, 07:51:06 PM    /Library/Logs/DiagnosticReports/Safari_2016-08-25-195106_[redacted].cpu_resourc e.diag [Details]

            /Applications/Safari.app/Contents/MacOS/Safari

  • by Bobbio50,

    Bobbio50 Bobbio50 Aug 30, 2016 8:48 AM in response to Barney-15E
    Level 1 (4 points)
    Audio
    Aug 30, 2016 8:48 AM in response to Barney-15E

    Here is report. Do you think my iMac is getting too old spend money on 8 gigs of ram? Thanks.

     

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-08-30 10:42:55

    Download EtreCheck from https://etrecheck.com

    Runtime 4:20

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

    Description:

    Apps open and run slow mucho beach balling

     

    Hardware Information:

        iMac (20-inch, Early 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac9,1

        1 2.66 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information:

        NVIDIA GeForce 9400 - VRAM: 256 MB

            iMac 1680 x 1050

     

    System Software:

        OS X El Capitan 10.11.6 (15G31) - Time since boot: about 2 days

     

    Disk Information:

        Hitachi HDT721032SLA380 disk0 : (320.07 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 319.21 GB (63.55 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        HL-DT-ST DVDRW  GA11N   ()

     

    USB Information:

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        VIA Labs, Inc.          USB2.0 Hub              1.5 TB

            Seagate BUP Slim SL 1.5 TB

            EFI (disk1s1) <not mounted> : 210 MB

            SEAGATE BACKUP DRIVE (disk1s2) /Volumes/SEAGATE BACKUP DRIVE : 1.50 TB (1.09 TB free)

            Apple, Inc. Keyboard Hub

                Mitsumi Electric Apple Optical USB Mouse

                Apple, Inc Apple Keyboard

            VIA Labs, Inc.          USB2.0 Hub             

                Canon MX450 series

        Apple Inc. Built-in iSight

     

    Configuration files:

        /etc/launchd.conf - File exists but not expected

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /Library/Extensions

        [not loaded]    jp.co.yamaha.driver.YamahaUSBAudio (1.1.12 - SDK 10.6 - 2016-08-03) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.m-audio.usb.midisupport.driver (M-Audio USB MIDI Support 1.1 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.PS3Controller (1.0.0d1 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.Wireless360Controller (1.0.0d11 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.WirelessGamingReceiver (1.0.0d11 - 2016-08-03) [Support]

        [not loaded]    com.mice.driver.Xbox360Controller (1.0.0d11 - 2016-08-03) [Support]

        [not loaded]    com.orderedbytes.driver.ControllerMateFamily (4.6.0 - SDK 10.6 - 2016-08-03) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-08-03) [Support]

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 (26977) - SDK 10.4 - 2016-08-03) [Support]

        [not loaded]    com.smarttech.driver.SupportsInk (1.0.0 - 2016-08-03) [Support]

        [not loaded]    com.smarttech.iokit.SMARTBoard (10.0.248.4 - 2016-08-03) [Support]

        [not loaded]    com.tectona.driver.PL2303 (1.3.0 - 2016-08-03) [Support]

        [not loaded]    org.walisser.driver.DWXBoxHIDDriver (1.3.2 - 2016-08-03) [Support]

     

            /System/Library/Extensions/ControllerMate.kext/Contents/PlugIns

        [loaded]    com.orderedbytes.driver.CMUSBDevices (4.6.0 - SDK 10.6 - 2012-09-04) [Support]

        [not loaded]    com.orderedbytes.driver.CMUSBKeyboard (1.0 - SDK 10.6 - 2012-09-04) [Support]

        [not loaded]    com.orderedbytes.driver.CMUSBPointer (1.0 - SDK 10.6 - 2012-09-04) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2013-02-01) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2013-02-01) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26977) - SDK 10.4 - 2015-01-30) [Support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26977) - SDK 10.5 - 2015-01-30) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 (26977) - SDK 10.4 - 2015-01-30) [Support]

     

    Startup Items:

        360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon

        M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    153 Apple tasks

        [running]    77 Apple tasks

     

    System Launch Daemons:

        [running]    com.seagate.TBDecorator.plist (2013-10-11) [Support]

        [not loaded]    46 Apple tasks

        [loaded]    156 Apple tasks

        [running]    89 Apple tasks

     

    Launch Agents:

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2013-11-05) [Support]

        [running]    com.orderedbytes.ControllerMateHelper.plist (2012-04-07) [Support]

     

    Launch Daemons:

        [loaded]    PACESupport.plist (2013-02-01) [Support]

        [loaded]    com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]

        [failed]    com.adobe.fpsaud.plist (2016-06-28) [Support]

        [loaded]    com.apple.aelwriter.plist (2013-01-26)

        [loaded]    com.oracle.java.Helper-Tool.plist (2013-11-05) [Support]

        [running]    com.paceap.eden.licensed.plist (2015-02-04) [Support]

        [loaded]    jp.co.canon.MasterInstaller.plist (2016-04-19) [Support]

     

    User Launch Agents:

        [failed]    com.amazon.cloud-player.plist (2013-12-20) [Support]

        [running]    com.amazon.music.plist (2016-08-14) [Support]

        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist (2013-12-14) [Support]

     

    User Login Items:

        Canon IJ Network Scanner Selector2    Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

        Wondershare Helper Compact    Application  (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

        Photo Stream URL    SMLoginItem  (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

        Photo Stream URL    SMLoginItem  (/Volumes/SEAGATE BACKUP DRIVE/Backups.backupdb/[redacted]/2016-08-09-112311/Macintosh HD/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

     

    Internet Plug-ins:

        Default Browser: 601 - SDK 10.11 (2016-07-08)

        Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

        CouponPrinter-FireFox: Version 1.1.5 (2010-02-01)

        OfficeLiveBrowserPlugin: 12.2.0 (2009-06-29) [Support]

        AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]

        Silverlight: 4.0.51204.0 (2011-05-17) [Support]

        QuickTime Plugin: 7.7.3 (2016-07-08)

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]

        iPhotoPhotocast: 7.0 (2010-04-16)

        AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

        NPRoblox: Unknown (2013-10-15)

        EPPEX Plugin: 10.0 (2016-05-22) [Support]

        JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-05) Check version

     

    User internet Plug-ins:

        WebEx64: 1.0 - SDK 10.10 (2015-12-11) [Support]

        LogitechDeviceDetection: 1.0.0.76 - SDK 10.7 (2012-04-07) [Support]

        BrowserPlus_2.9.8: 2.9.8 (2011-04-08) [Support]

        NPRoblox: 1.0.2.12 - SDK 10.8 (2013-10-07) [Support]

        KickStartPlugIn64: 1.1 - SDK 10.7 (2011-11-09) [Support]

     

    Safari Extensions:

        clea.nr Videos - A Cleaner Internet - http://clea.nr/ (2015-09-30)

        Video Converter - Wondershare - http://www.wondershare.com (2014-03-19)

     

    3rd Party Preference Panes:

        BrowserPlus (2011-04-08) [Support]

        Flash Player (2016-06-28) [Support]

        Flip4Mac WMV (2011-01-13) [Support]

        Java (2016-08-05) [Support]

        Paragon NTFS for Mac ® OS X (2014-03-27) [Support]

        Seagate Dashboard for Mac OSX (2015-06-09) [Support]

        SMART Board (2010-02-10) [Support]

        XBox 360 Controllers (2012-09-03) [Support]

        DWXBoxHIDPrefsPane (2012-09-03) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 319.21 GB Disk used: 255.66 GB

        Destinations:

            SEAGATE BACKUP DRIVE [Local]

            Total size: 1.50 TB

            Total number of backups: 66

            Oldest backup: 8/15/15, 12:05 AM

            Last backup: 8/30/16, 10:34 AM

            Size of backup disk: Excellent

                Backup size 1.50 TB > (Disk size 319.21 GB X 3)

     

            My Book [Local]

            Total size: 319.94 GB

            Total number of backups: 16

            Oldest backup: 1/15/15, 8:00 PM

            Last backup: 6/20/15, 9:40 AM

            Size of backup disk: Too small

                Backup size 319.94 GB < (Disk used 255.66 GB X 3)

     

            Seagate Backup Plus Drive [Local]

            Total size: 0 B

            Total number of backups: 0

            Oldest backup: -

            Last backup: -

            Size of backup disk: Too small

                Backup size 0 B < (Disk used 255.66 GB X 3)

     

    Top Processes by CPU:

             3%    WindowServer

             1%    kernel_task

             1%    identityservicesd

             0%    fontd

             0%    askpermissiond

     

    Top Processes by Memory:

        523 MB    kernel_task

        401 MB    com.apple.WebKit.WebContent

        246 MB    softwareupdated

        123 MB    Safari

        102 MB    Finder

     

    Virtual Memory Information:

        248 MB    Free RAM

        4.01 GB    Used RAM (1.03 GB Cached)

        43 MB    Swap Used

     

    Diagnostics Information:

        Aug 28, 2016, 03:19:23 PM    Self test - passed

     

    Files deleted by EtreCheck:

        Aug 29, 2016, 10:03:52 PM - ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-ballison50@me.com-SharedServices.Agent.plist

  • by Eric Root,

    Eric Root Eric Root Aug 30, 2016 8:34 PM in response to Bobbio50
    Level 9 (69,582 points)
    iTunes
    Aug 30, 2016 8:34 PM in response to Bobbio50

    RAM is relatively cheap. I see nothing in your post that indicate RAM is the problem.

     

    If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US.       Hardware Repair - Keeping Confidential Data Safe

     

    Genius Bar Reservation US

     

    Authorized Service Provider