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Helpful answers
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Aug 30, 2016 8:35 PM in response to elisayuriby Barney-15E,Are the crashes kernel panics? OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…
If so, open Console and show the log list if it is not already showing.
Find System Diagnostic Reports.
Click the little triangle next to it to show all the reports under that category.
Find the first one that starts with Kernel and select it.
Copy the text from the panic log and paste it into a reply here.
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Aug 31, 2016 8:26 AM in response to elisayuriby BobTheFisherman,Foe future reference, IOS is the operating system used by mobile devices such as iPads and iPhones.
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Sep 7, 2016 10:08 AM in response to Barney-15Eby elisayuri,Hi Barney! My computer does not restarts spontaneously. It just freezes and I have to turn off holding the power button.
If I am watching some video on youtube and my computer freezes we can still hearing the video but the screen is completely freezes...
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Sep 7, 2016 3:48 PM in response to elisayuriby Barney-15E,It could be a GPU problem. Do you have an Apple Store nearby where you can have it checked out? If so, make a Genius Bar appointment.
I don't know of any third-party software that would cause the video to freeze, so I don't think it would be something you have installed.
If it happens often enough, you could try booting into Safe Mode and see if the problem recurs. Try safe mode if your Mac doesn't finish starting up - Apple Support
You can try to rule out third-party software by booting into Safe Mode and testing. It's not particularly fun to work in Safe Mode, so unless it happens frequently enough to detect in several minutes of use (or you can have it sit running a youtube video and check back periodically), then it may not help the diagnosis.
Even then, some things are not functional in Safe Mode, so if the failure mode of the GPU is not active while in Safe Mode, you could get a false sense of the cause.