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Helpful answers
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Aug 28, 2016 5:21 PM in response to jinetby elcpu,I have not heard that nor seen any traffic in that regard. Before you go to AT&T you could try the steps here to see if they help.
If you can't connect to a cellular network or cellular data - Apple Support
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Aug 28, 2016 6:08 PM in response to elcpuby jinet,Thanks. I've tried all of these except for resetting the phone to factory defaults, which I really don't want to do if I can avoid it.
My problem is not the same, though. I do get service, but only of a very limited kind: either I see 1 dot of 4G (not LTE) or (mostly) GPRS. I've resorted to using WiFi for phone calls. Even 1dot of 4G is sub-par. People on the other end say my voice is low and breaks up. Wouldn't mind if this weren't where my apartment is.