how come siri forgets who I am after I sync my phone

how come siri forgets who I am after I sync my phone ???

in settings I pick a contact on my phone to set as "myself"

after I resync my contacts with MS office and my phone siri forgets that setting and I have to do it again

how come siri forgets who I am after I sync my phone ???

iPhone 6s, iOS 9.3.5

Posted on Aug 28, 2016 5:31 PM

Reply
1 reply

Aug 29, 2016 11:17 AM in response to joecool813

Hello joecool813,

Thank you for using the Apple Support Communities. I know having an issue with Siri on your iPhone is not what you expect. If I understand correctly, after you sync your iPhone with iTunes and the contacts from Microsoft Office/Outlook on your computer, Siri does not have the correct contact card for your personal data. Based on that, you may want to check that your personal contact card in Office is the same one after syncing on your iPhone, as that could be interfering with Siri. You could also try syncing the contacts from Office/Outlook to your iPhone using iCloud as this article suggests:

If you can’t sync your Outlook contacts and calendars to your iPhone, iPad or iPod touch using iTunes for Windows

Cheers!

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how come siri forgets who I am after I sync my phone

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