HT207107: About the security content of iOS 9.3.5

Learn about About the security content of iOS 9.3.5
Marco Raaphorst

Q: after this update AirDrop stopped working! no profile picture is shown when trying to send from iPhone 6S to MacBook Pro Retina!

AirDrop no longer works after updating to 9.3.5! Can't drop any file from iPhone 6S to MacBook Pro Retina!

 

This is silly. A nice routine now is totally broken now.

iPhone 6s, iOS 9.3.5

Posted on Aug 29, 2016 1:16 AM

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Q: after this update AirDrop stopped working! no profile picture is shown when trying to send from iPhone 6S to MacBook Pro Retina!

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  • by chris_g1,

    chris_g1 chris_g1 Aug 29, 2016 1:38 PM in response to Marco Raaphorst
    Community Specialists
    Aug 29, 2016 1:38 PM in response to Marco Raaphorst

    Hey Marco,

    I use airdrop frequently too and i would not be happy if it did not work for me as well.

    Some things I would suggest to trouble shoot this issue are.

    1. Power cycle both devices turning them fully off then back on.
    2. Make sure they both have bluetooth on and are on the same WI-FI network.
    3. If the device still do not see each other turn off air drop on both devices then turn it back on.
    4. Try setting your AirDrop to everyone and see if they are still able to see each other.

    I feel sure these steps will help.

     

    Cheers