Q: Hi. One of my friends lost her Apple ID and passcode pleas help her. Her phone is locked

Her Apple ID is her email address. Surely, she remembers that. We cannot help with passwords or pass codes.

For Problems With Your Apple

1. Forgot iCloud Password
2. Forgot Apple ID
3. Apple ID - Apple Support
4. Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
5. About your Apple ID email addresses - Apple Support
6. Get help with Apple ID

Forgotten Security Questions

1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions
3. Contact Apple for help with Apple ID account security - Apple Support
4. Security questions

Hi

For your friend to find her Apple ID:

• https://iforgot.apple.com/appleid#!&section=appleid
• If you forgot your Apple ID - Apple Support

As she forgot her Apple ID password:

• If you forgot your Apple ID password - Apple Support