My iphone 6 is turning off again and again

Question

My iphone 6 is turning off again and again

hi

yesterday i updated my i phone 6 with the apple latest software 9.3.5 after that my phone was taking so much of time to get 100% charge and the battery was draining very fast and when i woke up in morning i saw that my phone was switched off then i plugged in my phone but there was no battery charging symbol appearing i took it to apple service provider they told me that your phone is dead i asked what's the reason behind they were totally clue less i want to know how this thing can happen

being such a most valuable brand in the world you guys are totally clue less that why your device stops working suddenly i need a proper service for that i am not a fool who spent 60000 bucks on a device then after 16 months suddenly that device stops working and you guys are clue less about that

please revert as soon as possible

iPhone 6, iOS 9.3.5

Posted on Aug 29, 2016 5:37 AM

Reply

Answer 1

LucoBrasi

Level 5

5,702 points

Aug 29, 2016 5:40 AM in response to Prakash goswami

Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.