Summurgurl

Q: AirPlay will not playback videos on Apple TV

I'm trying to play an xfinity tv go video thru my iPad to AirPlay on my Apple TV. The video use to play before I installed the iPad latest updates. The mirror does not play the videos. AirPlay attempts to play the video but automatically stops error code I believe is 1000000.1010000.

Apple TV, I'm unsure of the operating system

Posted on Aug 29, 2016 4:20 AM

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Q: AirPlay will not playback videos on Apple TV

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 29, 2016 4:25 AM in response to Summurgurl
    Level 10 (104,453 points)
    Apple TV
    Aug 29, 2016 4:25 AM in response to Summurgurl

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device or computer.


    If you are still having problems, try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.


    If your problem is AirPlaying from a computer, try disabling bluetooth


    If you are still having problems, the following article(s) may help you.


    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)


    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.