i mac begins to load then goes to white screen what can I do

When I turn on my I mac it makes the dong noise, the apple comes on and the bar starts to move very slowly and then it goes to white screen and it tells me I am not connected to internet. I reconnect every time but it still stays on white screen,

iMac, iOS 9.2.1

Posted on Aug 29, 2016 8:33 AM

Reply
2 replies

Aug 29, 2016 8:42 AM in response to NJEllen1

shut down

disconnect all external devices except mouse and keyboard

reboot and reset PRAM

How to Reset NVRAM on your Mac - Apple Support


then boot into safe mode

Try safe mode if your Mac doesn't finish starting up - Apple Support


then restart normally


then shut down and reconnect your decvices


if this process does not work you may need to boot into recovery mode and reinstall the OS.

About OS X Recovery - Apple Support

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i mac begins to load then goes to white screen what can I do

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