iPhone
Q: help please
im having a problem over a week now. i cant connect my iphone 6s or ipad air to my laptop itunes does not pick up a connection a message keeps popping up "make sure your network connection is active and try again!.
any ideas on how to fix this problem please
thanks
Posted on Aug 29, 2016 8:19 AM
by Lawrence Finch,Apple recommended
Mac OS X
See this Apple technical note: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Posted on Aug 29, 2016 8:27 AM