moyobam

Level 1 (8 points)

iCloud

Q: Reset Password

Unable to sign in to Icloud. The error message is "Please verify your internet connection", and am connected to internet.

Thanks

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Aug 29, 2016 10:39 AM

I have this question too

Q: Reset Password

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Helpful answers

by computerjedi,

computerjedi Aug 29, 2016 10:44 AM in response to moyobam
Level 1 (57 points)

Apple Music

Aug 29, 2016 10:44 AM in response to moyobam

This might be able to help you. iCloud: Change your iCloud password
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by moyobam,

moyobam Aug 29, 2016 10:46 AM in response to computerjedi
Level 1 (8 points)

iCloud

Aug 29, 2016 10:46 AM in response to computerjedi

Thanks, I can't remember the security questions
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by computerjedi,

computerjedi Aug 29, 2016 10:53 AM in response to moyobam
Level 1 (57 points)

Apple Music

Aug 29, 2016 10:53 AM in response to moyobam

If you forgot the answers to your Apple ID security questions - Apple Support
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by moyobam,

moyobam Aug 29, 2016 10:55 AM in response to computerjedi
Level 1 (8 points)

iCloud

Aug 29, 2016 10:55 AM in response to computerjedi

This is the message I got "
Cannot Reset Security Questions
We don't have sufficient information to reset your security questions.
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by computerjedi,

computerjedi Aug 29, 2016 11:16 AM in response to moyobam
Level 1 (57 points)

Apple Music

Aug 29, 2016 11:16 AM in response to moyobam

Oh okay. That's the only way I know of to be able to reset your questions and password. Maybe you should try again?
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by Eric Root,

Eric Root Aug 29, 2016 12:56 PM in response to moyobam
Level 9 (70,161 points)

iTunes

Aug 29, 2016 12:56 PM in response to moyobam

There is a contact link.

Apple ID Support

Apple ID Support (2)
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