mohsinre
Level 1 (5 points)
Peripherals

Q: Range Rover Evoque 2013 Bluetooth Issue with iOS 9.3.5

Hi,

 

I tried a lot connecting my iPhone 6S Plus (iOS 9.3.5) with Range Rover Evoque 2013 but it doesn't want to work. In evoque, there are two options,

 

1-Device to Vehicle ==> The evoque is seen in the device once searched and evoque says "A Pin of your choice is required" and once you try to connect to Evoque from device, it asks for a PIN but what ever the PIN you enter (even the default 2121 as i have seen on some websites), it ends with failure saying make sure your vehicle bluetooth is turned on.

 

2-Vehicle to Device ==> The device is simply not discoverable by evoque once searched on evoque.

 

 

Has anyone faced the same issue?

 

 

Br,

Mohsin

iPhone 6s Plus, iOS 9.1

Posted on Aug 29, 2016 11:31 AM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (120,143 points)
Apple Watch
A:

Hi..

 

Try the instructions in the support article >  Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

Posted on Aug 29, 2016 1:20 PM

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mohsinre

Q: Range Rover Evoque 2013 Bluetooth Issue with iOS 9.3.5

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  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Aug 29, 2016 1:20 PM in response to mohsinre
    Level 10 (120,143 points)
    Apple Watch
    Aug 29, 2016 1:20 PM in response to mohsinre

    Hi..

     

    Try the instructions in the support article >  Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

  • by sdc01,

    sdc01 sdc01 Sep 9, 2016 1:35 PM in response to mohsinre
    Level 1 (33 points)
    Mac OS X
    Sep 9, 2016 1:35 PM in response to mohsinre

    Carolyn, your answer pre-supposes that a problem doesn't exist with iOS 9.3.5. With my iPhone 5 (64GB) on 9.3.5 (from 9.3.4), I am fairly confident that a problem exists.

     

    Symptoms after upgrading to 9.3.5

    • So far, my MS Band 2 no longer pairs (get pairing errors when/if it is found). Two other Bluetooth devices are no longer even found.
    • My car's BT now fails. After working without fail for over two years. The iPhone can no longer find the car! My Android tablet has no troubles.
    • Worse and stranger BT failure. My beloved and expensive Plantronics Back Beat Sense headphones will pair but I no longer hear any sound, nor can I control pause, forward, back. This fault discovery assures me that the Apple 9.3.5 is definitely the culprit.

     

    Troubleshooting
    All the usual

    • Power down (multiple times)
    • Reset (power button/home button) - Actually, the phone will do its own resets (sometimes once per day and usually while browsing with Safari). So yes, multiple times!
    • Inside Bluetooth - clicking and selecting Forget This Device. Doing so, means that the device will no longer be found. Of course, that is not normal!

     

    To Do - Next?

    Hard reset to factory and reinstall iOS. But my concern is that this will be a waste of time if, in fact, 9.3.5 is the problem and it's not a slightly faulty install.