LavianFredin
Level 1 (5 points)
iPhone

Q: iPhone wont fully restore while in Recovery Mode.

Basically, when i try to restore my iPhone while its in recovery mode, the progress bar gets close to the end, but then it disconnects from iTunes. I have the most recent version of iTunes, and I downloaded the latest iOS update to restore to. I don't know why this is happening. Help??

iPhone 5s, iOS 9.3.3

Posted on Aug 29, 2016 11:07 AM

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LavianFredin

Q: iPhone wont fully restore while in Recovery Mode.

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  • by elcpu,

    elcpu elcpu Aug 29, 2016 11:30 AM in response to LavianFredin
    Level 6 (16,265 points)
    Photos for Mac
    Aug 29, 2016 11:30 AM in response to LavianFredin

    What version of iTunes do you have? The latest is 12.4.3. Do you have that one? If so try these steps:

     

    Connect your device to your computer and open iTunes.

    While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.

    Keep holding until you see the recovery mode screen and wait for it to restore.

    You may have to do the above more than once as recovery mode is difficult to get into.

    Restore as New first and test it. Then restore from backup if desired. If the backup is corrupted it will likely bring back the issue.

    https://support.apple.com/en-us/HT201263