iPadProGerman
Level 1
(8 points)
iPad
Q: Serial No not accepted
I have a problem with my iPad Pro. The device is a few days old, did well and is now dead. No function at all.
I tried a reset but nothing worked.
I want to request a repair but the support page doesn't accept the serial number of the iPad Pro although the iPad Pro is registered and shown on the same page with the same serial number!
Help!
iPad Pro, iOS 9.3.5, 12.9" / 256 GB / Cellular
by Jonathan UK,Apple recommended
Jonathan UK
Level 7
(30,470 points)
Apple Watch
Hi
If you are unable to request a repair online, you can contact Apple Support by telephone:
Before contacting Apple, check that you have followed the steps here, as appropriate:
