Jillfromwarren

Q: My iPod classic no longer clicks back to menu

MY iPod classic no longer clicks back to menu at 12 o'clock position

Posted on Aug 29, 2016 3:57 PM

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Q: My iPod classic no longer clicks back to menu

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  • by Kenichi Watanabe,Apple recommended

    Kenichi Watanabe Kenichi Watanabe Aug 29, 2016 6:08 PM in response to Jillfromwarren
    Level 8 (38,139 points)
    Mac OS X
    Aug 29, 2016 6:08 PM in response to Jillfromwarren

    Do the other buttons on the click wheel (next, previous, and play/pause) work?  If they do not, you may have the iPod's Hold switch in the ON position.

     

    If it's just the menu button that does not work, are you able to do a Reset (restart) on the iPod?

     

    Learn how to reset your iPod - Apple Support   (see section iPod with a click wheel)

     

    If you cannot Reset the iPod (which uses the menu button), the most likely cause is a faulty switch below the spot on the click wheel, where you press for the menu function.

     

    If you can do a Reset, try using the menu button again to see if it now works.