Iphone 6: Screen went black, HELP!

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Level 1

4 points

Iphone 6: Screen went black, HELP!

I was using my iPhone normally and then it turned black. I tried to reset it and that did not work, so then i went and restore it from itunes and when it turned on it started making some weird noises so then i restarted it again and it was fine, but my screen is still BLACK! Everything works my phone is on but my screen is BLACK!! HELPPP PLEASE ANYONE!

I can screenshot and see my photos on my mac when i import them and everything is fine, my screen just won't turn on!!

iPhone 6, iOS 9.3.5, null

Posted on Aug 29, 2016 7:33 PM

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Answer 1

elcpu

Level 7

31,586 points

Aug 29, 2016 7:35 PM in response to vlua

It looks like you may have a defective screen but try the steps here:

https://support.apple.com/en-us/HT201412

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Answer 2

stuartjash

Level 4

1,482 points

Aug 30, 2016 8:37 PM in response to vlua

I would schedule an appointment at a Genius Bar or Apple Authorized Service Provider.

http://locate.apple.com

Your issue sounds like simply a display related issue, which is a lot better than an issue with your device's logic board. It is possible that an authorized technician will reseat your cables, and everything will work properly again.

If reseating the display does not resolve it, depending on your warranty situation, you'd be looking at around $109 for an out of warranty display replacement.

Good luck!

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