Q: Wiping an old iphone

Trying to wipe an old phone but don't have passcode or password for iCloud. When I do the restore methods mentioned online I get an error message "this device not eligible for required build." It's a 5. Any suggestions?

iPhone 5, iOS 6.1.4

Posted on Aug 29, 2016 5:38 PM

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Q: Wiping an old iphone

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by elcpu,

elcpu Aug 29, 2016 5:40 PM in response to Jeni1969
Level 6 (15,584 points)

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Aug 29, 2016 5:40 PM in response to Jeni1969

If you forgot the Passcode:
https://support.apple.com/en-us/HT204306

If you forgot the Apple ID Password:
https://support.apple.com/en-us/HT201487
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Q: Wiping an old iphone

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by elcpu,

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