how to reset security queston

how do i reset my security questions

Posted on Aug 29, 2016 11:56 PM

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1 reply

Aug 30, 2016 12:05 AM in response to mjstringfield

If you have a verified rescue email address on your account (an additional/alternate email address is different) you can use that to reset them : If you forgot the answers to your Apple ID security questions


If you don't have a rescue email address you will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset - from the above link :

Get more help

If you need help resetting your security questions, contact Apple Support.

If your country isn't on that ‘contact Apple Support’ page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : About your Apple ID email addresses - Apple Support

Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

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how to reset security queston

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