Spidermonkmom
Level 1 (8 points)
Apple TV

Q: Apple TV Has power but no video signal

Apple TV has power but tv shows no video signal All of a sudden?  Any suggestions very welcomed.  I have tried to unplug power cord and hdmi cord with no results?  I have even attempted with a new hdmi cable.  I've also tried moving it into a different hdmi outlet on the tv still shows no video signal.   Help please!

Apple TV

Posted on Aug 30, 2016 1:39 AM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (119,712 points)
Apple Watch
A:

See if restarting your Apple TV helps.

 

Instructions here >  How to restart your Apple TV - Apple Support

Posted on Aug 30, 2016 1:48 AM

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Spidermonkmom

Q: Apple TV Has power but no video signal

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  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Aug 30, 2016 1:48 AM in response to Spidermonkmom
    Level 10 (119,712 points)
    Apple Watch
    Aug 30, 2016 1:48 AM in response to Spidermonkmom

    See if restarting your Apple TV helps.

     

    Instructions here >  How to restart your Apple TV - Apple Support

  • by Winston Churchill,Apple recommended

    Winston Churchill Winston Churchill Aug 30, 2016 1:50 AM in response to Spidermonkmom
    Level 10 (103,341 points)
    Apple TV
    Aug 30, 2016 1:50 AM in response to Spidermonkmom

      1. Check that the HDMI cable is correctly seated at both ends.

      2. Try disconnecting the cable and connecting it again.

      3. Try another HDMI cable.

      4. Make sure your TV supports 720p (Apple TV 2 Only)

      5. Try the Apple TV with another TV


    Apple TV 2/3


    You may wish to try the following:


    Press and hold the menu and the up button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals.. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.


    Apple TV 4

     

    You may wish to try the following:


    Press and hold the menu and the volume down button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals.. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.