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Q: iPhone 6 dropped, completely dead, all backup data lost

August 30, 2016

 

My iPhone 6 was dropped facedown on the bathroom floor and it had stopped working completely.

Apple's geniusbar couldn't help, motherboard potentially is broken.

 

The phone itself is 2 years old and still in new condition. It was running iOS version 8.0.2.

 

There is one backup file on iTunes that is most recent, otherwise the next recent file would be from the very beginning (two years ago).

Unfortunately that file does not work  "File is not compatible or corrupted".

 

 

How could the backup file be restored?

How could the data from the device be recovered?

 

Thank you so much.

iPhone 6, iOS 8.0.2

Posted on Aug 30, 2016 4:59 AM

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