Safari lost network connection

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Level 1

47 points

Safari lost network connection

for about a month now my Safari has been not working correctly and seems to be getting worse. I continually receive a message stating "safari cannot open the page because the network connection was lost" when going to websites I have been visiting for many years. I can use Opera, Puffin browsers no problem but really want to use Safari. I have reset the network settings, cleared all browsing files and still have the issue. I noticed that there is never an update from the app store for Safari as any other apps I have seen. Any help would be greatly appreciated.

iPhone 6s, iOS 9.2

Posted on Aug 30, 2016 7:56 AM

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Answer 1

Eric Root

Level 10

685,287 points

Aug 30, 2016 10:02 AM in response to darenH123

What OS and Safari version are you using?

Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Safari doesn't load a page or webpage items are missing

Safari/other browsers – Website not loading

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Answer 2

tygb

Level 9

65,010 points

Aug 31, 2016 9:05 PM in response to darenH123

I searched something good please read the subject in articles , i hope so it might help you to resolve the issue .

If Safari says it can't establish a secure connection, or the website is using weak encryption - Apple Support

OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required" - Apple Support

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Answer 3

darenH123 Author

Level 1

47 points

Aug 31, 2016 8:53 AM in response to Eric Root

My Initial post -

"for about a month now my Safari has been not working correctly and seems to be getting worse. I continually receive a message stating "safari cannot open the page because the network connection was lost" when going to websites I have been visiting for many years. I can use Opera, Puffin browsers no problem but really want to use Safari. I have reset the network settings, cleared all browsing files and still have the issue. I noticed that there is never an update from the app store for Safari as any other apps I have seen. Any help would be greatly appreciated."

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Answer 4

Eric Root

Level 10

685,287 points

Sep 1, 2016 6:34 AM in response to darenH123

Have you tried updating your phone to IOS 9.3.5?

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Answer 5

Eric Root

Level 10

685,287 points

Aug 31, 2016 7:30 AM in response to darenH123

Clarification question - this is happening on an iPhone?

Try a reset.

Reset Device

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Answer 6

tygb

Level 9

65,010 points

Aug 31, 2016 9:29 AM in response to darenH123

Suggested article : Safari 8 (Yosemite): If Safari can’t open a website

And please post what are your networking settings , there could wrong DNS server .

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Answer 7

darenH123 Author

Level 1

47 points

Aug 30, 2016 10:06 AM in response to Eric Root

What ever version of Safari is added to IOS 9.3.2 as I have never seen any updates for it.

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Answer 8

darenH123 Author

Level 1

47 points

Aug 30, 2016 10:10 AM in response to darenH123

Its very strange, some days it will work and then stop for a couple days then work again... its frustrating. I then use Opera or Puffin to go to the site and have no problems at all.

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Answer 9

darenH123 Author

Level 1

47 points

Aug 31, 2016 11:09 AM in response to tygb

Network settings and DNS is all ran through ATT. Like I stated before, other browsers work.. if it were a DNS issue I wouldn't be able to get to anything..

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